Something not connecting?
If your event is on right now, call. Everything else, email or the form, and we'll be back to you the same working day.
During an event
021 276 0587Call, don't email. If we're on site with you, you already have our direct numbers from the run sheet.
Everything else
support@festifi.nzQuestions about a kit we built, an invoice, or planning for a future event. Include your event name so we can find the job.
Not a FestiFi customer, but your internet is down?
Urgent business outageWe deploy emergency connections to businesses, often the same day.
Service status
status.festifi.nzLive uptime for the services we run. Check here first if something looks down.
Own a FestiFi kit?
Start with the checks on the first page of your operations manual: power, satellite view of the sky, cables seated, lights on the switch. Most issues are one of those four. Still stuck? Call.
Report a problem
Not urgent? Send the details and we'll pick it up the same working day.